Effective Date: 4th OCTOBER 2024

At ULTRA PROMO LIMITED, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website https://ultrakenya.net/ or make a purchase from us.

Information We Collect

When you visit our website or make a purchase, we may collect the following types of information:

1. Personal Information: This includes your name, email address, phone number, billing address, shipping address, and payment information when you create an account or place an order.

2. Non-Personal Information: We may collect information that does not directly identify you, such as your browser type, IP address, device information, and usage data.

3. Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience on our website, analyze traffic, and personalize content. You can manage your cookie preferences through your browser settings.

How We Use Your Information

We may use the information we collect for the following purposes:

• To process and fulfill your orders.
• To communicate with you regarding your order, account, or inquiries.
• To improve our website and services based on your feedback and usage patterns.
• To send you promotional materials, newsletters, and special offers if you have opted in to receive such communications.
• To comply with legal obligations and protect our rights.

Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep your information confidential. We may also disclose your information when we believe it is necessary to comply with the law, enforce our site policies, or protect our rights or the rights of others.

Data Security

We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Your Rights

You have the right to access, correct, or delete your personal information. You may also opt out of receiving marketing communications from us at any time by following the unsubscribe instructions included in our emails or by contacting us directly.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new policy on our website and updating the effective date.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Ultra Promo Limited
Madonna HSE, Westlands room A407
info@ultrapromoltd.com
+254 780 514 565 / +254 115 811 841